IN GENERAL
By using the site www.tiles4less.com.au the user accepts the terms and conditions.
Any amendments made to the site become affective as soon as changes are posted to the site.
Ammonite Family Trust is the legal party offering the services on the site, Tiles4less is a registered trading name of this company.
DEFINITIONS
"Site" means the whole or any part of the web pages located at www.Tiles4less.com.au (including lay-out of the Site, all elements of the site design, underlying code elements of this Site, or text, sounds, graphics and images, animated elements or any other content of this Site.)
“We”, “us”, “our” all refer to Tiles4less.
“I”, “you”, “your” all refer to the individual purchasing from the site.
REGISTRATION
To use some of the services or features made available to you on this site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects.
Should any of your registration information change, please notify us immediately at the following e-mail address sales@tiles4less.com.au. We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify us immediately of any breach of security or unauthorised use of your account.
ELIGIBILITY TO PURCHASE
In order to make purchases on the site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details you represent and warrant are both valid and correct and you confirm you are the person referred to in the billing information provided.
The site is available only to individuals and others who meet the Tiles4less terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Tiles4less, whose applications are acceptable to Tiles4less and who have authorized Tiles4less to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.
By making an offer to purchase merchandise you expressly authorise us to perform credit checks and where Tiles4less feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorisation and to authorise individual purchase transactions.
Furthermore, you agree we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of this information.
ORDERS
All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. In the event that the ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item or a full refund to your original payment method.
Tiles4less will store a record of your transactions for a minimum of one year.
CHECKING YOUR GOODS BEFORE FIXING OCCURS
All deliveries must be checked upon receipt of your tiles. Any irregularities or breakages must be notified to us within one week for any claims to be valid. Any issues should be supported by photographic evidence where possible. Shade variations are inherent in all clay products. No Claims will be considered after the fixing process - please ensure that you are completely satisfied with your delivery before you fix any tiles. The act of laying the tiles means that they are accepted for decor, shade, quality, type and size. It is the fixers duty to lay the material under control of the client or the client's agent eg. builder.
We can not accept any claim once the tiles are laid. Fixing constitutes acceptance of the product.
PRICING POLICY
All prices shown on the site are listed in Australian Dollars (AUD) inclusive of GST.
ACCEPTANCE OF YOUR ORDER
Once you have made your choice and we have accepted your payment we will organise fulfilment of your order for dispatch. In the event that we are unable to immediately fulfil an order we will offer you two options. We will inform you of when the goods will be available and either fulfil the order at that time with your consent or alternatively we will provide a full refund immediately.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Tiles4less will be completed when the goods have been dispatched. The sale contract is therefore concluded in Sydney, Australia and the language of the contract is English.
We reserve the right not to accept your order in the event, for example, we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the terms of sale.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the site whether or not merchandise has been sold, removing, screening or editing any materials or content on the site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
PAYMENT AND SECURITY
Payment can be made by Visa, MasterCard, Direct Bank Deposit and Paypal. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Tiles4less, we will not be liable for any delay or non-delivery.
We take reasonable care to make our site secure, to help ensure your shopping experience is safe, simple and secure all payments on the Tiles4less website are processed through Westpac via the Eway gateway and with the latest, industry standard GEOTRUST 256-bit Secure Socket Layer (SSL) encryption technology. Please also note, for added security measures, all orders over $1,000 are subject to approval and we may contact you to confirm all of your details and request proof of Identification.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.
PROMOTION CODES
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.
INSURANCE
Please note there is no insurance on any item ordered through the Tiles4less website.
INTELLECTUAL PROPERTY RIGHTS
Ammonite Family Trust trading as Tiles4Less owns, or has a valid right from a third party to use, all copyrights for all materials, products, designs, graphics, photographs, images, sounds, music, video, audio or text (the “Content”)displayed on, made available or purchased from this Site and all trademarks, service marks, trade names, logos, and domain names used on or in connection with this Site. The copyrights, trademarks, logos, service marks, and trade names (collectively the "Intellectual Property") displayed on or made available from this Site are the registered and unregistered Intellectual Property of Ammonite Family Trust and/or others. Nothing on this Site grants, by implication, estoppel, or otherwise, any license or right to use in any way anyContent and/or Intellectual Property contained on, made available or purchased from this Site, except to the extent permissible by law, without the prior written permission of Ammonite Family Trust or the third party that may own the applicable Intellectual Property. Without limiting the generality of the above, except to the extent permissible by law you may not copy, reproduce totally or in part, distribute, publish, transmit, modify totally or in part, sell, or make any other general usage of the Content and/or Intellectual Property contained in or made available from this Site without the express written
permission of Ammonite Family Trust and/or the applicable rights holder.
CONTENT
Tiles4less tries to ensure the Content of this Site is accurate and complete. Tiles4less can not and does not promise that the Content is accurate or error free. Tiles4less can not and does not promise the functional aspects of the Site or Content will be error free or that this Site, Tiles4Less or the server that makes it available are free of viruses or other harmful components. We always recommend all users of the Internet ensure they have up to date virus checking Software installed.
NO COMMERCIAL USE
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Intellectual Property, Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
YOUR ACTIVITY
You agree you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the terms of sale, we may deny you access to this Site on a temporary or permanent basis.
PRIVACY POLICY
Tiles4less respects the security and privacy of all customers’ details and information. If you choose to provide your personal details to us, this information is securely stored and is not passed on to any third parties and is held in accordance with relevant Australian privacy laws.
In order to offer a personalised shopping experience we use cookies to collect information on your shopping behaviour and to allow you to log in to your account, save items in your basket and proceed to check out smoothly. We also collect information from you when you subscribe to our mailing list, which assists us in sending dedicated and personalised mail that is relevant to you and your preferences. This is an opt-in service where you agree to receive communication from us. You will always have the opportunity to unsubscribe.
If you have any further queries, please contact sales@tiles4less.com.au
Security Policy
Shop securely and with confidence at Tiles4less with the latest, industry standard GEOTRUST 256-bit Secure Socket Layer (SSL) encryption technology. If you have any further queries please contact sales@tiles4less.com.au
Currency
All prices stated on the current website are denominated in Australian Dollars (AUD). All Australian prices include Australian GST. Prices do not include shipping.